We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at +60125620600 with details of the product and the defect. You can send the item you consider defective to:

BLAST STORE KL, D-31-03A, My Loft, Empire City, Jalan PJU 8/1a, Damansara Perdana, 47820, Petaling Jaya, Selangor, Malaysia

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.